At Pets and Halos, we take pride in crafting one-of-a-kind rings that carry deep personal significance. Our process ensures that each ring is made with the utmost care and respect for your loved ones. Here’s a detailed look at how we transform your order into a treasured piece of jewelry:

​

1. Placing Your Order

You can place your order online through our website, in person, over the phone, or by email. Each method is designed to make the ordering process as convenient and straightforward as possible.

​

2. Payment Received

Once we receive your payment, the creation process officially begins. This step is crucial as it kick-starts the entire sequence of making your unique ring.

​

3. Preparing the Collection Bag

We take a collection bag and carefully write your order number and last name on it. This ensures that your materials are tracked accurately throughout the entire process.

​

4. Mailing the Collection Kit

Next, we mail the collection kit to you. This kit includes a ring sizer to ensure a perfect fit, and a pre-labeled padded envelope for returning the ashes to us. Everything is provided to make this step as easy and respectful as possible.

​

5. Receiving and Matching Ashes

When we receive the ashes at our shop, we match the order number and your last name with the details in our system. This step ensures that we have the correct materials for your ring. We then pull the necessary inventory and prepare to create your one-of-a-kind piece.

​

6. Crafting Your Ring

Our skilled artisans begin crafting your ring with the utmost care and precision. Each ring is meticulously made to honor your specifications and the memory of your loved one.

​

7. Quality Inspection and Shipping Preparation

Once the ring is completed, it undergoes a thorough inspection to ensure it meets our high standards of quality. After passing inspection, the ring is carefully prepared for shipping.

​

8. Returning Your Ring

Finally, your ring is shipped back to you, accompanied by any remaining ashes. We ensure that the shipping process is secure and respectful, so your precious piece arrives safely.

​

At Pets and Halos, we are dedicated to providing a compassionate and respectful service, helping you keep the memory of your loved ones close. Thank you for trusting us with this meaningful task.